Terms of Service
Last updated: July 13, 2025
1. Acceptance of Terms
By accessing or using Ara Team ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
2. Description of Service
Ara Team provides a collaborative analytics platform that enables teams to create, share, and discover data analyses and insights. The Service includes web-based tools, APIs, and related software and services.
3. Account Registration
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access
- You are responsible for all activities under your account
- One person or legal entity may not maintain more than one account
4. Acceptable Use
You agree not to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or interfere with the Service
- Attempt to gain unauthorized access to any part of the Service
- Harass, abuse, or harm other users
- Use the Service for any illegal or unauthorized purpose
- Resell or redistribute the Service without permission
5. Content and Ownership
Your Content
You retain ownership of all content you create or upload to the Service. By using the Service, you grant us a limited license to use, store, and display your content solely for the purpose of providing the Service.
Our Content
The Service and its original content (excluding user content) remain the property of Ara Platforms, Inc. and are protected by copyright, trademark, and other laws.
6. Privacy and Data Protection
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.
7. Subscription and Payment
- Billing: Subscription fees are billed in advance on a monthly or annual basis
- Auto-renewal: Subscriptions automatically renew unless canceled
- Refunds: Fees are non-refundable except as required by law
- Price Changes: We may modify prices with 30 days notice
- Taxes: You are responsible for all applicable taxes
8. Service Level Agreement
We strive to maintain 99.9% uptime for the Service. In the event of downtime exceeding our SLA, eligible customers may receive service credits as outlined in our SLA documentation.
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Ara Platforms, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
10. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
IN NO EVENT SHALL ARA PLATFORMS, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
13. Indemnification
You agree to defend, indemnify, and hold harmless Ara Platforms, Inc. and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to its conflict of law provisions.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.
16. Contact Information
If you have questions about these Terms, please contact us at:
Ara Platforms, Inc.Email: hello@araplatforms.com
Address: Richmond, VA, United States